Terms of service

TERMS OF SERVICE

Hntoriymall

Shopping with us

These terms apply when you use the Hntoriymall online store or purchase our women's footwear. Please read them together with our Shipping Policy, Return and Refund Policy and Privacy Policy before placing an order.

Our contact details are:
Email: galmi12@outlook.com
Phone: +44 7305 834255
Address: Hntoriymall, Downs Court, Redhill, RH1 2HB, United Kingdom

Orders and payment

You must have legal capacity to enter into a purchase contract and be authorized to use the payment method you provide. Please enter accurate contact, billing and delivery information and check your order before submitting payment.

An order acknowledgement confirms that we have received your order. Our acceptance occurs when we send a dispatch confirmation, unless we expressly confirm acceptance earlier. If we cannot accept an order, we will explain why and promptly refund any payment taken for it.

We may decline an order for a reasonable reason, such as unavailable stock, suspected fraud or an address we cannot serve. We will not make a material change to an accepted order without your agreement or a lawful basis.

Product information

Please review the product description, materials and size information before purchasing. Screen settings can affect how colours appear, but products must still match their description and meet applicable quality standards.

If we discover an important pricing or description error affecting your order, we will contact you to explain it and, where appropriate, offer the choice of proceeding on corrected terms or cancelling for a refund. We will not charge an increased price without your consent.

Prices and delivery

Shipping prices and the free-shipping threshold in our policies are expressed in US dollars. Standard shipping is free for a merchandise subtotal of US$59 or more after discounts and before taxes. Below US$59, standard shipping costs US$5.99.

Estimated standard delivery is 7–14 days from placing your order. The checkout shows the currency, available delivery option and charges payable to us before you pay. Any applicable import-charge responsibility will be disclosed before purchase. Your payment provider may apply separate conversion charges.

Please see our Shipping Policy for address corrections, order updates and delivery problems. We remain responsible for fulfilling our obligations under applicable consumer law.

Returns and cancellations

You may request a return within 30 calendar days after delivery under our Return and Refund Policy. That policy explains how to return shoes, who pays return postage and when refunds are issued.

Mandatory cancellation rights and remedies for faulty or misdescribed goods remain available, including applicable UK and European distance-selling rights. Nothing in these terms reduces those rights.

Using the store

Do not use the store for fraud, unlawful activity, unauthorized access or interference with other customers' use. Keep any account credentials secure and notify us if you suspect unauthorized use.

The store's original text, designs, graphics and other protected materials belong to Hntoriymall or their respective rights holders. You may use them for personal shopping purposes. Other use requires permission unless permitted by law.

Third-party services and privacy

Shopify provides the ecommerce platform for our store. Your purchase contract is with Hntoriymall. Payment, delivery and other providers may have terms that apply to their separate services, without reducing our responsibilities to you.

Our Privacy Policy explains how personal information is handled. Shopify's own consumer privacy information is available at https://www.shopify.com/legal/privacy/consumers, with privacy requests available at https://privacy.shopify.com/en.

Responsibility and disputes

We are responsible for losses for which we are liable under applicable law. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any responsibility that cannot legally be excluded. We do not disclaim statutory product guarantees.

Please contact us first if you have a complaint so we can try to resolve it. You retain access to courts and any legally available consumer remedies. These terms do not deprive you of mandatory protections or court rights that apply in your country of residence.

Changes to these terms apply to future orders from the time they are published. An existing order remains subject to the terms agreed when its contract was formed, except where a change is legally required or agreed with you.