Shipping policy

SHIPPING POLICY

Hntoriymall

Delivery options and charges

Standard shipping costs US$5.99 for orders under US$59. Orders of US$59 or more qualify for free standard shipping. The free-shipping threshold is based on the merchandise subtotal after discounts, excluding shipping and taxes.

Estimated standard delivery is 7–14 days from the date you place your order. This estimate includes order preparation and transit. Free shipping uses the same standard delivery service.

Where we deliver

We deliver to the destinations available at checkout. Enter your full delivery address to see whether delivery is available and to review the total cost before paying.

Order updates

We will send order and dispatch updates to the email address you provide. When tracking is available, we will include the tracking information in your dispatch message.

Please check your name, delivery address, postcode and contact details carefully. If you notice an error, email us as soon as possible. We will try to make the correction, although changes may not be possible once the parcel has been dispatched.

Delays and missing parcels

Delivery dates are estimates. Customs checks, public holidays, severe weather or carrier disruption can affect arrival times. If we become aware of a significant delay, we will contact you with an update and explain your options, including cancellation and a refund where applicable.

If your order has not arrived within the estimated delivery period, contact us with your order number. We will investigate with the carrier and arrange an appropriate solution. Your legal rights relating to late delivery, non-delivery or damaged goods remain unaffected.

Taxes and international delivery

All shipping prices in this policy are in US dollars. The checkout shows the currency and charges payable to us before you place your order. Your payment provider may apply its own currency conversion fees.

For international deliveries, import duties or local taxes may apply. Any responsibility for charges not collected at checkout will be disclosed before purchase. Free shipping does not automatically include customs duties or import taxes.

Returns

Please see our Return and Refund Policy for our 30-day return window, return instructions and information about return postage.

Contact us

Email: galmi12@outlook.com
Phone: +44 7305 834255
Address: Hntoriymall, Downs Court, Redhill, RH1 2HB, United Kingdom